Training
For more information on any of the following courses, please click
on the links below to download the pdf.
- FINANCIAL PROMOTIONS - CLEAR, FAIR AND NOT MISLEADING - COURSE
- PAYMENT PROTECTION INSURANCE COMPLAINT HANDLING COURSE
- THE FINANCIAL SERVICES AUTHORITY'S COMPLAINT RULES (DISP)
- LIFETIME MORTGAGES & HOME REVERSION WORKSHOP
- CONSUMER DISPUTE RESOLUTION COURSE
- ENDOWMENT COMPLAINTS COURSE
- INVESTMENT ADMINISTRATION COMPLAINTS
- HANDLING GENERAL INSURANCE COMPLAINTS COURSE
- SALES COMPLAINTS COURSE
- COMPLIANCE WORKSHOPS
- BAD LENDING COMPLAINTS COURSE
CASE WORKSHOPS Once a team has taken a course, it is ready for a case workshop. On these occasions, we work through specimen problems and issues selected by the company concerned.




